Vinted Shoppers Share Frustration About Size Updates
Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.
This online marketplace has altered its size classifications for women's and children's clothes failing to inform every member regarding the update.
Social Media Reaction
Numerous buyers and vendors are posting online claiming that product pages now present an altered size classification than originally posted due to the recalibration.
The company said the revised method more closely matches comparable marketplaces.
They have suggested members to check their listings and update the measurements by hand when needed, which has left users frustrated.
Measurement Approach Changes
Earlier, the sizing featured one number and one letter, like S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L was formerly size 12 but is now a UK 16-18.
Shopper Experiences
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, from Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.
Necessary Adjustments
Charlotte Lunn, from Derby, explained she became annoyed by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she explained.
Platform Context
The platform boasts over 100 million members, including 18 million in the UK.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: previously, the service retracted a modification to its shipping options due to shopper criticism.